Cancellation Policy:

  • All ShamooArt Handmade products are made-to-order with production beginning immediately.
  • Inventoried products are prepared to ship as soon as possible, sometimes next business day.
  • ShamooArt respectfully requests that cancellation be made within 24 hours of placing the order.
  • Any cancellation process that occurs after the cancellation period mentioned above is not considered valid.

 

Return Policy:

  • We gladly accept returns. Except Custom, made-to-order or personalized orders – No returns allowed.
  • Contact us within: 24 hours of delivery.
  • Send items back within: 1-3 days of delivery.
  • Request a cancellation within: 24 hours of place your order.